The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
79
Out of 100
Quality & Reliability
Not Rated
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
76/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
86/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
76/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Measured owner satisfaction with 2020 Ram Truck 2500 after 90-days of ownership.
The vehicle's ability to conveniently store personal items is rated high
Customers feel the vehicle is easy to safely maneuver in and out of traffic and tight parking spaces
The second row seats are comfortable for this segment
Owners Don't Like
The problems experienced by owners of the 2020 Ram Truck 2500 during the first 90-days of ownership.
Economy / range are rated lower than average for the segment
Owners don't give high ratings for the sound the doors make when they close them
The vehicle's ride is not as comfortable as some competitors
Performance Specs
MPG City
No data
MPG Hwy
No data
Horsepower
370 - 410
Transmission
8 speed, Automatic w/OD
Engine
Regular Unleaded V-8
Drivetrain
Four Wheel Drive, Rear Wheel Drive
Available Trims
2020 Ram Truck 2500 Review
Overview
Tow a bigger boat. Haul a bigger load. Get more done with a Ram 2500 Heavy Duty pickup truck. And with an interior that can only be described as opulent this is capability redefined. Choose from six models starting with the bare-knuckles Tradesman and moving through the luxurious Limited. Gas or diesel legendary engines are the Ram Heavy Duty rule. The standard 6.4-liter Hemi puts out 410 horsepower good enough to haul a 4 010-pound payload. Or go for the 6.7-liter Cummins Turbo Diesel. With 850 pound-feet of torque on tap it’ll tow almost 20 000 pounds. The available class-exclusive RamBox Cargo Management System adds lighted drainable and secure storage space for tools and toys. Add the Uconnect infotainment system and your cab’s a mobile command center. The available 12-inch touchscreen is the biggest in its class. Choose from a variety of colors options and Authentic Accessories by MoPar and build a Ram 2500 that’s all yours. The Ram 2500 Heavy Duty pickup truck. Now you can have the nicest truck on the block.
Technology
The Ram 2500 Heavy Duty pickup truck is more than a truck. It’s your mobile command center. Its Uconnect infotainment system brings available Apple CarPlay and Android Auto support SiriusXM satellite radio and more to a touchscreen display. Use integrated Uconnect voice command to make calls and stream music with Bluetooth and avoid congestion with available SiriusXM Traffic Plus and SiriusXM Travel Link. Available SiriusXM Guardian Connect Services4 turns your mobile phone into a remote control for your Ram 2500. Lock and unlock doors find your truck in a parking lot and more. The Ram 2500 Heavy Duty pickup truck. Your jobsite connection.
Safety
Your Ram 2500 Heavy Duty pickup truck wants to keep you safe. Available Forward Collision Warning with Active Braking can sense when there’s trouble ahead and can even apply the brakes if you don’t. Available class-exclusive Adaptive Forward Lighting turns your Ram’s headlights into corners and available Rain-Sensing Wipers turn themselves on when the windshield gets wet. And Ram’s available ParkSense Front and Rear Park Assist System uses ultrasonic sensors to make backing into parking spots easier—and backing out safer. The Ram 2500 Heavy Duty pickup truck. Built for the long haul.
Performance
You can do more than you’ve ever done before with a Ram 2500 Heavy Duty pickup truck. Gas or diesel legendary engines are the Ram Heavy Duty rule. The standard A6.4-liter Hemi puts out 410 best-in-class gas horsepower good enough to haul a 4 010-pound payload. Or go for the 6.7-liter Cummins Turbo Diesel. With 850 pound-feet of torque on tap it’ll tow almost 20 000 pounds. Getting off the beaten path? You need a Ram 2500 Power Wagon. It’s built to take on the toughest terrain. The Ram 2500 Heavy Duty pickup truck. Get more done.