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2020 Dealer Awards and Ratings

Not all dealerships are created equal. From customer service satisfaction to sales performance, see how your favorite dealerships rank among consumers like you. Whether you’re looking for a luxury car or a mass market vehicle, we give you the inside scoop on the best dealerships of the lot.

SEE OTHER YEARS

2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009

2020 Highest Dealer Sales Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the SSI Study.
Lincoln J.D. Power Award

Luxury

Lincoln

Mercedes-Benz J.D. Power Award

Luxury

Mercedes-Benz

Buick J.D. Power Award

Mass Market

Buick

2017 Highest Customer Service Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the CSI Study.
Lexus J.D. Power Award

Luxury

Lexus

Buick J.D. Power Award

Mass Market

Buick