Top 5 2020 Large Pickups by Customer Satisfaction
Anyone can post a consumer review on a website. But only selected people known to own a specific make and model can respond to an annual J.D. Power survey.
Each year, the company surveys tens of thousands of verified new vehicle owners to find out what they think of their cars, trucks, and SUVs by asking in-depth questions about design, quality, comfort, usefulness, performance, and more. The data J.D. Power collects forms the basis of several benchmark automotive industry studies that measure automotive customer satisfaction.
One of them, the Automotive Performance, Execution, and Layout (APEAL) Study, measures how happy people are with their new vehicles across a variety of emotion-related variables. If you think knowing this is valuable to your research and shopping journey, and you’re in the market for a large pickup truck, this list will tell you which models rate highest according to the people who own them.
Based on a data-derived index score, this article highlights the top-rated 2020 large pickups in overall customer satisfaction. They are listed below in rank order according to their final index score, and the list includes models from both the light-duty and heavy-duty segments. The average index score for the light-duty segment is 859, and for the heavy duty segment is 867.