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2018 Dealer Awards and Ratings

Not all dealerships are created equal. From customer service satisfaction to sales performance, see how your favorite dealerships rank among consumers like you. Whether you’re looking for a luxury car or a mass market vehicle, we give you the inside scoop on the best dealerships of the lot.

SEE OTHER YEARS

2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009

2018 Highest Dealer Sales Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the SSI Study.

Luxury

Lincoln

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Luxury

Mercedes-Benz

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Mass Market

Buick

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2017 Highest Customer Service Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the CSI Study.

Luxury

Lexus

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Mass Market

Buick

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© 2018 J.D. Power. All rights reserved. ® A registered trademark of the National Automobile Dealers Association, under license to J.D. Power.