2021 Dealer Awards and Ratings

Not all dealerships are created equal. From customer service satisfaction to sales performance, see how your favorite dealerships rank among consumers like you. Whether you’re looking for a luxury car or a mass market vehicle, we give you the inside scoop on the best dealerships of the lot.

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2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009

2021 Highest Dealer Sales Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the SSI Study.
Jaguar J.D. Power Award

Luxury

Jaguar

Mercury J.D. Power Award

Mass Market

Mercury

2017 Highest Customer Service Satisfaction

Each year, J.D. Power recognizes the highest-ranked overall nameplate in the CSI Study.
Lexus J.D. Power Award

Luxury

Lexus