Safety Ratings

Overall Rating
Not Rated
Overall Frontal Barrier Crash Rating
Not Rated
Overall Side Crash Rating
Not Rated
Overall Side Barrier Rating
Not Rated
NHTSA Rollover Resistance Rating
Not Rated
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Recalls

US NHTSA CAMPAIGN ID: 21V072000
Mfg's Report Date: FEB 11, 2021
Component: COMMUNICATION
Potential Number Of Units Affected: 58


Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence:
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy:
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Manufacturer Recall Number:
2021030005

Disclaimer

The safety ratings and information is provided directly from the
Insurance Institute for Highway Safety (IIHS) and the National Highway Traffic Safety Administration (NHTSA)
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2019 Mercedes-Benz GLE
1990
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