2017 Mercedes-Benz C-Class Reviews and Ratings

AMG C 63 Coupe

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J.D. Power Verified Consumer Reviews (12)
Overall Rating
  4.8 / 5
Reliability
  4.7 / 5
Interior
  4.8 / 5
Exterior
  4.9 / 5
Driving Dynamics
  4.7 / 5

By Brent 10/11/2017 6:58:00 PM J.D. POWER VERIFIED OWNER REVIEW
  5 / 5
My C43 AMG coupe is by far the most fun to drive, high quality and beautiful vehicle I've ever owned. It's a rolling work of art. AMG 9 speed, dynamic selection of steering, suspension, shift points provide a full range of comfort cruising and all out racing. 4 Matic gets all the power to the ground. Interior appointments are exceptional. It's amazing engineering all around. I get compliments everywhere I take it. Mercedes hit this one out of the park,
Reliability
  5 / 5
Interior
  5 / 5
Exterior
  5 / 5
Driving Dynamics
  5 / 5

By Rich 10/9/2017 4:52:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.9 / 5
Power and acceleration are awesome. Handling is tight and solid. Exterior is beautifully crafted as is the interior. I opted for essentially every option available and have no regrets that I did so. This is a convertible that looks as good with the top up as it does when down. For similar performance in an exotic you would have to add another 6 figures to the cost.
Reliability
   5 / 5
Interior
   4.5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Denise 9/3/2017 9:39:00 AM J.D. POWER VERIFIED OWNER REVIEW
   4.2 / 5
I love my 2017 Mercedes Benz C300. It is my first Mercedes Benz and most likely will not be my last. Im in a lease and look forward to upgrading in 3 years.
Reliability
   4 / 5
Interior
   4.5 / 5
Exterior
   4 / 5
Driving Dynamics
   4.5 / 5

By Deborah 8/29/2017 3:47:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.1 / 5
The systems and controls are more difficult to operate than they have to be. This is my 5th MB. You need to consult manuals to use navigation, radio, telephone etc. No need for that at all. Sales rep did a good job at going through the basics.
Reliability
   4.5 / 5
Interior
   4 / 5
Exterior
   4.5 / 5
Driving Dynamics
   3.5 / 5

By Jean 8/28/2017 11:47:00 AM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
I've never driven a car that's this smooth. We call it our happy car because you become happy the second you see it!
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By sant s 8/26/2017 3:56:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.9 / 5
I absolutely love this car. It is very fashionable, sleek, and extremely safe. The brand recognition is a huge plus as well.
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   4.5 / 5

By Anonymous 8/20/2017 2:40:00 PM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
It will out perform your expectations for this class. Best Features - Styling, performance, stance.
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By PC 8/19/2017 12:50:00 PM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
The C43 AMG for the 3 months I have had it is flawless in features and workmanship. It is very quick to accelerate and handles great. I am not getting great gas mileage but I don't care because I love spooling up the biturbos to take off so it is my fault. It is a blast to drive which is why I bought it.
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Dave 8/18/2017 7:20:00 PM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
If performance and styling is important without breaking the bank - C-class is the right choice. Interior and exterior is great - although the white C-class looks bigger the the other colors. Technology is great - GPS takes time getting use to it
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Bill 8/18/2017 10:33:00 AM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
The car is a joy to drive. It's fast when you need it, it rides very smoothly and is roomy. It has fantastic gas mileage. It's so enjoyable to drive to work in this car. You definitely won't be disappointed. This car is a winner.
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Teresa 7/30/2017 3:16:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.8 / 5
Love it. Just the right size and really fun to drive. Responsive and good mileage. Great style and love all the extras Lots of technology but intuitive so easy to learn how to use all of the new bells and whistles..
Reliability
   4.5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   4.5 / 5

By Anonymous 7/28/2017 2:46:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.4 / 5
Beautiful look inside and outside; has turned many heads. Dynamic ride - smooth in Comfort mode fun and sporty in Sport+ mode. By far the best car I've driven and one of the top I've ever been in.
Reliability
   3.5 / 5
Interior
   4.5 / 5
Exterior
   5 / 5
Driving Dynamics
   4.5 / 5


Expert Reviews ( 1 )

2017 Mercedes-Benz C-Class
New Car Test Drive

Introduction

The 2017 Mercedes-Benz C-Class includes a range of sedans, coupes and convertibles, each of which offers stunning good looks. The sedan was launched for 2015, the coupe for 2016, the Cabriolet for 2017. They come with a selection of powertrains, designated by their nomenclature: C300, C350e, AMG C43, AMG C63, AMG C63 S.

The Mercedes-Benz C300 uses 2.0-liter turbocharged four-cylinder making 241 horsepower, mated to a seven-speed automatic transmission, with rear- or all-wheel drive. It accelerates from zero to 60 mph in about 6 seconds.

The C350e plug-in hybrid uses a turbo four and battery pack combining for 275 horsepower.

The AMG C43 uses a turbo V6 making 362 horsepower, with a nine-speed automatic new for 2017. It shoots from zero to sixty in less than five seconds, and has sports exhaust and adaptive sports suspension. It’s a good fit, between calm C300 and radical hot-rod AMG C63.

The C63 and C63 S use a twin-turbocharged 4.0-liter V8, making 469 and 503 horsepower, respectively, blasting to sixty in less than four second and reaching a top speed of 180 mph. It competes with the Cadillac ATS-V and BMW M3.

The C300 sedan gets an EPA-rated 24/34 mpg City/Highway, 28 mpg Combined. With all-wheel drive it gets one less mile per gallon, while the coupe and convertible get two less. Over a 90-mile run in the C300 sedan, a mix of freeway, suburbia and country two-lanes, we got more than 30 mpg. The high-performance C43 AMG gets 20/28/23 mpg. The powerful V8 in the C63 sucks gas, with a score of 17/23/19 mpg.

The 2017 C-Class earns Top Safety Pick by the IIHS, despite a Poor rating for the headlights (and frankly we wonder how a car with poor headlights can be a top safety pick), and got five stars overall from NHTSA, with four stars in frontal crash and rollover. The Audi A4 does better.

For 2017 a rearview camera becomes standard. Some airbags are also new, the lot includes pelvis airbags in front, a new window airbag, side airbags in the rear, and driver knee airbag. Advanced safety technology includes forward collision warning with automatic emergency braking, blind-spot monitors, driver attention alert, and a semi-autonomous traffic assistant that follows the car ahead at up to 37 mph. There’s also an advanced brake assist system that detects pedestrians and parked cars, and automatically brakes, at up to 45 mph. The lane-keeping system applies the brakes on one side of the car to stop drifting. Active parking assistance, surround-view cameras, and traffic sign assistance (which warns of speed limits, no-entry signs, and other information) are also among the available high-tech safety equipment.

Model Lineup

The 2017 Mercedes-Benz C300 Sedan ($39,500), C300 Coupe ($42,650), and C300 Cabriolet ($51,825) come standard with vinyl upholstery, cruise control, keyless ignition, rearview camera, COMAND interface with capacitive touchpad and a 7.0-inch display. (Prices are MSRP and do not include destination charge.)

C300 4MATIC models, such as the C300 4MATIC sedan ($41,500), include all-wheel drive.

The C350e Plug-in Hybrid Sedan ($46,050) uses a hybrid gas-electric powertrain.

AMG versions, such as the AMG C43 Sedan ($52,000), AMG C63 Sedan ($65,200), and AMG C63 S Sedan ($72,800) feature high-performance power plants.

Options include leather, navigation, power passenger seat, LED headlamps, fragrance dispenser, panoramic sunroof, head-up display, hands-free trunk closer, a Sport Package with AMG bodywork; AMG Performance sport seats; AMG wheels; sports suspension.

Walkaround

The lines of the C-Class are striking, and deceiving. The C-Class sedan looks bigger than it is, easily mistaken for the flagship S-Class, although the C profile is its own.

The sedan is graceful, and the coupe is a knockout. It’s 184.5 inches long, on a wheelbase of 111.8 inches, and 71.3 inches wide. The Cabriolet (convertible) is new for 2017, and it’s gorgeous.

The C-Class grille is upright and the headlamps are intricate, with LED brows, or optional all-LED. Big flared air intakes. Flared front fenders with sleek creases on the hood. The rear has soft, rounded lines, pleasant.

AMG models are all hotted up, with a more aggressive nose, spoiler on the deck, black trim glitz, and red seatbelts.

Interior

The C-Class cabin strives for S-Class quality, noticeable in the executive luxury door panels, inlaid. Some woods look better than others: The open-pore black ash is stunning. The wide center stack flows like a waterfall, in wither wood, aluminum, or carbon fiber. The lines wrap around the cabin.

The power front seats are spacious and have an excellent shape, with extendable bolsters for thighs, and good back support.

Make sure you sit in front, because the rear seat and its entry is compromised by the low roofline. Comfort for six-footers will be adequate on long drives, although lacking in knee room. The rear seat easily flops flat for longer cargo.

A 7.0-inch screen is standard, with an 8.4-inch screen available and standard on some models. The COMAND interface with its new capacitive touchpad controller needs patience and understanding. After a full day it still confounded us. It looks like a round smartphone mounted at an angle, and brings Bluetooth, AM/FM/XM, and USB together, using voice commands and touch control. The system is a haptic mess. Scrolling isn’t as smooth as a phone, and its menu management makes BMW’s iDrive feel streamlined, and Audi’s MMI feel especially effective.

The AMG C43 has grippy suede sport seats with more bolstering. They’re extremely comfortable, looking at the gauges through the three-spoke flat-bottom Nappa leather steering wheel. The seatbelts don’t have to be red; black and silver are available too. You can order it with no badging except for the Benz emblem.

The sleek roofline takes up some trunk space, with just 12.6 cubic feet in the sedan, 10.0 in the coupe, or 8.8 with the convertible.

Driving Impressions

Five powertrains comprise the C-Class, all turbocharged, with four, six or eight cylinders; transmissions with seven or nine speeds, with rear-wheel drive or all-wheel drive.

C300 models have sharp handling, and the four-cylinder turbo feels wonderful, whizzing to 60 mph in 6.0 seconds, according to Mercedes-Benz. Turbo boost is almost instantly available, and it’s strong throughout its full range. Power is rated at 241 hp and 273 foot-pounds of torque.

The C350e adds a 60kW electric motor for a massive increase in torque to 443 foot-pounds, allowing it to accelerate slightly more quickly than the C300 can.

The potent AMG C43 uses a 3.0-liter turbocharged V6 making 362 horsepower and 382 pound-feet of torque. It’s strong and willing in any gear or at any rpm, able to accelerate to 60 in 4.9 seconds. The exhaust note is muted and pleasant, joined in the cabin by induction sounds to provide that familiar AMG whuffle.

A snarling 4.0-liter twin-turbocharged V8 powers the C63. It makes 469 horsepower and 479 kick-in-the-butt pound-feet of torque. It’s not as mental as the masterpiece motor in the Cadillac ATS-V, or as clinical and tactical as the BMW M3 and M4, but it’s the envy of every other enthusiast. It comes only with tire-smoking rear-wheel drive.

The engine in the S version of the C63 is tuned to make 503 hp and 516 lb-ft. If we called the C63 motor mental, then this one is mentally insane.

AMG versions use a different steering geometry for sharper cornering, bigger brakes, adjustable dampers to better control the ride, and torque vectoring at the rear. The standard all-wheel-drive system provides 33/67 front/rear bias. The transmission has five modes, including manual, rev-matching, and sport exhaust. With the 18-inch staggered wheels (19-inch available), the AMGs not only handle more crisply than the regular models, but also better than the competition from BMW.

Summary

The Mercedes-Benz C-Class has a lot of competition. These are graceful designs, whether Cabriolet, Coupe, or Sedan, with quality interior trim, sharp handling and a wide range of powertrains.

Sam Moses contributed to this report.


J.D. Power Rating
Overall Quality 2 / 5
Overall Quality - Mechanical
2 / 5
Powertrain Quality - Mechanical
2 / 5
Body & Interior Quality - Mechanical
2 / 5
Features & Accessories Quality - Mechanical
3 / 5
Overall Quality - Design
3 / 5
Powertrain Quality - Design
2 / 5
Body & Interior Quality - Design
5 / 5
Features & Accessories Quality - Design
3 / 5

Overall Dependability Not Available
Powertrain Dependability
Not Available
Body & Interior Dependability
Not Available
Feature & Accessory Dependability
Not Available

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J.D. Power Rating Legend
Among the Best
5 / 5
Better than Most
4 / 5
About Average
3 / 5
The Rest
2 / 5

* The J.D. Power Ratings are calculated based on the range between the car manufacturer or car model with the highest score and the car manufacturer or car model with the lowest score. J.D. Power generates a rating of a five, four, three, or two. If there is insufficient data to calculate a rating, “Not Available” is used in its place.

J.D. Power Ratings may not include all information used to determine J.D. Power awards, visit the Car Ratings page to learn more about awards and ratings.