2016 Chevrolet Suburban Reviews and Ratings

Utility 4D LT 2WD V8

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J.D. Power Verified Consumer Reviews (8)
Overall Rating
  4.4 / 5
Reliability
  4.5 / 5
Interior
  4.2 / 5
Exterior
  4.4 / 5
Driving Dynamics
  4.3 / 5

By letty 9/30/2017 9:00:00 AM J.D. POWER VERIFIED OWNER REVIEW
  4.8 / 5
comfortable to drive for long drive and enough space for family. Also for grandparents to go and have fun
Reliability
  5 / 5
Interior
  5 / 5
Exterior
  4.5 / 5
Driving Dynamics
  4.5 / 5

By Larry 9/30/2017 8:57:00 AM J.D. POWER VERIFIED OWNER REVIEW
   4.4 / 5
Great for large families or groups. Very comfortable and dependable on trips with exceptional electronic features. The fact that an 8 cyl can function as a 6 or 4 cyl to conserve fuel is a great feature on a large SUV. We can often average 22+ mpg on the hwy.
Reliability
   5 / 5
Interior
   4 / 5
Exterior
   4 / 5
Driving Dynamics
   4.5 / 5

By Jenny 9/5/2017 3:16:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.4 / 5
I really like the storage setup under the cargo mat. The seats are a little uncomfortable & can do without the air conditioning in them too! Heated seats & steering wheel are awesome. I have come to appreciate the back up camera ( very helpful) and the forward sensors. (saved us from hitting a herd of deer only two weeks afterpurchasing it.) I get much better gas mileage than my last suburban, that's always a good thing! I love my heads up display! I was a little nervous about engine responsiveness, but I have been very happy with its power!
Reliability
   4.5 / 5
Interior
   4 / 5
Exterior
   5 / 5
Driving Dynamics
   4 / 5

By Carl 8/22/2017 3:17:00 PM J.D. POWER VERIFIED OWNER REVIEW
   3.9 / 5
Suburban is an excellent vehicle . Still trying to get used to a keyless procedure. All features work as they are supposed to.
Reliability
   3.5 / 5
Interior
   4 / 5
Exterior
   4 / 5
Driving Dynamics
   4 / 5

By Pete 8/22/2017 6:59:00 AM J.D. POWER VERIFIED OWNER REVIEW
   4.9 / 5
Very smooth ride and surprisingly good gas mileage for a V8. Safety features are good especially when taking long trips on Interstate busy highways.
Reliability
   5 / 5
Interior
   4.5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Billie 8/3/2017 3:41:00 PM J.D. POWER VERIFIED OWNER REVIEW
   5 / 5
Itd great on gas mileage traveled well with our family ... Comfortable and still had space for all the stuff we brought on vacation Watch out for the hatch door though... The foot senser is just in the ""wrong"" spot ... Numerous times it has closed on me
Reliability
   5 / 5
Interior
   5 / 5
Exterior
   5 / 5
Driving Dynamics
   5 / 5

By Karen 7/29/2017 12:11:00 PM J.D. POWER VERIFIED OWNER REVIEW
   3 / 5
The suburban is a good vehicle. The texas edition that was purchased is lacking one item! cooled seats! I seriously almost did not purchase this model because of this but finally did. It does have captains chairs and not a bench for the second row and everything but cooled seats and Entertainment. .
Reliability
   3 / 5
Interior
   3 / 5
Exterior
   3 / 5
Driving Dynamics
   3 / 5

By Brian 7/27/2017 7:28:00 PM J.D. POWER VERIFIED OWNER REVIEW
   4.6 / 5
Chevy Suburban LTZ is amazing. There is so much interior room we can throw our gear in the back and go. Packing is not necessary . The technology is great. Lane assist forward collision assist are good examples. Very comfortable to drive. Air conditioned seats. Love this vehicle.
Reliability
   5 / 5
Interior
   4.5 / 5
Exterior
   4.5 / 5
Driving Dynamics
   4.5 / 5


Expert Reviews ( 1 )

2016 Chevrolet Suburban
New Car Test Drive

Introduction

The Chevy Suburban is the grandfather of all SUVs, about 80 years old. But it’s a pretty cool grand-dad, because today it can do almost any athletic or high-tech thing imaginable for a car.

It has equipment galore, a luxurious cabin with three rows of seats, and capabilities that put it somewhere between a Land Rover and a school bus. It rides on a wheelbase that’s 130 inches long, and measures 220 inches from bumper to bumper. In parking terms, that’s more than 18 feet.

The Chevrolet Suburban’s only equal is the extra-long Ford Expedition EL, which uses a turbocharged 3.5-liter V6 making more power and torque than the Chevrolet V8, and with a higher tow rating of 9200 pounds, compared to the Suburban’s 8300.

Despite its name (which goes back to the 1930s), the Suburban is no crossover. The Suburban is related to the Chevy Silverado pickup. It uses the truck’s box frame and 5.3-liter V8 that makes 355 horsepower and 383 pound-feet of torque, using a 6-speed automatic transmission. Even pulling the Suburban’s weight of nearly three tons, the engine accelerates well for freeway on-ramps, mountain climbs, or two-lane passing. It may be big, but it can fly around small, slow cars. And it doesn’t even suck that much gas when it does.

Chevrolet has developed that small-block V8 to an impressive place of efficiency. It was redesigned for 2015; now called EcoTe3, it got a new aluminum block, new aluminum cylinder heads, new crankshaft, new pistons, higher compression ratio, and direct fuel injection. While using only four cylinders at cruising times (the switch between eight and four is never felt), the Suburban is EPA-rated at 16 city/23 highway/18 combined mpg with two-wheel drive; with 4WD it gets one less mpg city and highway, but the same 18 mpg combined (go figure, government math).

Safety features include a standard rearview camera and seven airbags, including a front center airbag. Safety options include adaptive cruise control, blind spot monitor, front parking sensor, rear cross traffic alert, and forward crash warning by vibrating the driver’s seat. These things factor into the NHTSA test results, but still the Suburban only gets four stars overall.

Model Lineup

The 2016 Chevrolet Suburban comes in LS, LT and LTZ models, all with a 5.3-liter V8 engine, 6-speed automatic transmission, and fold-flat second- and third-row seats. The Suburban LS is well equipped, with trailer sway control and traction control in addition to stability control, although with cloth upholstery (and available front bench seat). The Suburban LT gets upgrades like a Bose audio system and MyLink infotainment. The Suburban LTZ gets adds foglamps, HID headlamps, LED running lights, power folding second and third rows, and 20-inch alloy wheels.

Four-wheel drive is a $3000 option.

Walkaround

The old Suburban was slab sided, and it showed. This latest Suburban is creased and pressed. The character line at the door handles especially gives the big SUV some dimension.

Interior

The Suburban is flexible, seating from seven to nine passengers with the optional front bench seat and second-row captain’s chairs. It’s hard to find fault with the interior, even with the standard cloth upholstery in the LS model.

It’s just about the quietest ride in the class, with minimal wind and road noise. The engine is only audible when the driver stomps on the gas pedal, which opens valves in the intake and/or exhaust system, sending a pleasant V8 baritone to the cabin.

The curved console of the upscale interior is like a counterpoint to the angular exterior. There’s an available eight-inch touchscreen with audio controls, and a head-up display with important data for the driver. If you want to stack on the features, there’s a Blu-Ray DVD entertainment system and as many as six USB ports and six power outlets.

Throughout the cabin there is useful space for little things, a bunch of cupholders, and a center console that can hold a tablet or notebook computer. The rear seat folds flat, and allows good headroom and legroom. The wayback third row is livable for adults on a very short trip but best for kids.

The third row also folds flat for cargo, with power operation available, and there’s an available cargo management system.

Driving Impressions

Given its giant wheelbase, its basketball-player height, and its scale-busting weight of nearly three tons, you can’t expect it to handle quick and stop fast. Mass will always have its say in dynamic situations. But GM chassis engineers have done a great job with the suspension, working with spring rates and anti-roll bars. It helps that weight distribution is close to 50/50, front/rear. We could say that it leans in turns and lacks overall agility; or we could say that, for a huge SUV, it doesn’t lean much in turns and is fairly agile. We will say that it recovers well during rapid transitions in switchback curves.

The electric power steering, a rack and pinion system, is a little numb yet effortless at any speed.

Like the Silverado, the Suburban uses leaf springs in the rear. The LTZ has optional Magnetic Ride Control, which uses magnetically charged fluid to change suspension damping and deliver a supple ride over rough roads, while improving control in turns.

The base ride is on the firm side, in order to achieve the good handling, but it’s still sweet enough that the truck’s occupants will only be bothered by the nasty bumps.

Braking is also strong, given the weight. The brake pedal feels firm and is easy to modulate, and the Suburban stops true. After a few hard stops there was no fade.

Summary

The seven-seat Suburban is smooth, quiet, comfortable, capable, powerful, efficient, handles and rides well, and can tow 8300 pounds. It’s also more than 18 feet long. Its only competition is the Ford Expedition EL.


J.D. Power Rating
Overall Quality 2 / 5
Overall Quality - Mechanical
2 / 5
Powertrain Quality - Mechanical
2 / 5
Body & Interior Quality - Mechanical
2 / 5
Features & Accessories Quality - Mechanical
2 / 5
Overall Quality - Design
2 / 5
Powertrain Quality - Design
4 / 5
Body & Interior Quality - Design
3 / 5
Features & Accessories Quality - Design
2 / 5

Overall Dependability Not Available
Powertrain Dependability
Not Available
Body & Interior Dependability
Not Available
Feature & Accessory Dependability
Not Available

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J.D. Power Rating Legend
Among the Best
5 / 5
Better than Most
4 / 5
About Average
3 / 5
The Rest
2 / 5

* The J.D. Power Ratings are calculated based on the range between the car manufacturer or car model with the highest score and the car manufacturer or car model with the lowest score. J.D. Power generates a rating of a five, four, three, or two. If there is insufficient data to calculate a rating, “Not Available” is used in its place.

J.D. Power Ratings may not include all information used to determine J.D. Power awards, visit the Car Ratings page to learn more about awards and ratings.