2013 Mercedes-Benz SLK-Class Safety Ratings

US NHTSA CAMPAIGN ID:	19V787000
Mfg's Report Date:	November 1, 2019
Component:	COMMUNICATION
Potential Number Of Units Affected:	24,226

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence:
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.