2013 Mercedes-Benz SLK-Class Safety Ratings
Roadster 2D SLK350
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Recalls
| US NHTSA CAMPAIGN ID: | 19V787000 |
|---|---|
| Mfg's Report Date: | November 1, 2019 |
| Component: | COMMUNICATION |
| Potential Number Of Units Affected: | 24,226 |
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence:
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Disclaimer
The safety ratings and information is provided directly from the
Insurance Institute for Highway Safety (IIHS) and the National Highway Traffic Safety Administration (NHTSA)
Insurance Institute for Highway Safety (IIHS) and the National Highway Traffic Safety Administration (NHTSA)
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2013 Mercedes-Benz SLK-Class
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